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Special Appointments

Flu and pneumoccocal IZs:  schedule a Nurse Only visit.

Lab draw appointments: Please request a Nurse Only visit when scheduling your lab draw.
For lab draw requests from outside providers, have the provider fax the request to the medical department at 707-485-1445, or you can drop off the lab draw request at medical reception and schedule your Nurse Only visit. Please allow 12 to 24 hours to properly process your request from an outside provider so that everything is ready when you arrive for your visit.

Cancelling or Rescheduling Your Appointment

Please call at least 24 hours in advance where possible. This allows us to accommodate other patients. Scheduling and keeping your appointments is critical in helping you to keep your health and wellness on track. Please arrive at least 15 minutes prior to your appointment, to allow time to sign in, update your information and complete any required paperwork. This will help us keep our appointment schedule on time throughout the day. Remember to call Transportation Services to cancel or reschedule your pickup, if one was arranged one for your appointment.

Communicable & Infectious Diseases

DO NOT COME INTO THE CLINIC if you suspect that you, your child or someone you are bringing to the clinic may have a serious communicable or infectious disease such as COVID-19, chicken pox, monkey pox, measles, mumps, tuberculosis (TB), meningitis, whooping cough, Ebola, Zika, West Nile Virus, etc. Call 707-485-5115. You will be provided with information about next steps for care.

Car visits: If you or a family member has a cough, cold, sore throat, fever, chills, night sweats, flu, needs a COVID test, or have other symptoms of COVID, call 707-485-5115. You will be provided with information about next steps. Same day appointments are for car visits, earaches, or anything that started within a 24–48 hour period. 

If you have come to the clinic, please take the following steps:

• Mask Wearing Guidelines

• Notify medical reception immediately

• Wait outside in your car or a designated area until you can be triaged by the Nurse Supervisor

• Do not allow children to be around others

If you are not a CTHP patient, you will need to go to your own healthcare provider or the nearest emergency room.