CTHP Patient Rights & Responsibilities
Patient Rights
Patients are to be treated with respect, consideration, and dignity.
Patients are provided appropriate privacy.
When the need arises, reasonable attempts are made by health care professionals and other staff to communicate in the language or manner primarily used by patients.
Patient information and records are protected, and except when required by law, patients have the right to approve or refuse their release.
Patients are provided, to the degree known, information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient, or to a legally authorized person.
Patients are given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
Patients have the right to refuse treatment.
Patients have the right to refuse care provided by a supervised student or intern, and can refuse to be included in any research activity.
Patients have the right to choose their primary care provider and specialty care providers.
Patients have the right to change their primary care provider and specialty care providers, if available.
Patients have the right to know the qualifications of providers and ancillary staff.
If a patient is ineligible for services, they have the right to receive a written statement that also includes information about the patient’s right to appeal, if such exists.
Patients have the right to information regarding the process for providing comments, suggestions and complaints.
Prior to receiving care, patients are informed of patient responsibilities.
Patient Responsibilities
Provide complete and accurate information to the best of their ability about their health, medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
Follow the agree-upon treatment plan prescribed by their provider, and participate in their health care.
Provide a responsible adult to transport them home to and from the facility and remain with them as directed by their provider or as indicated on discharge instructions.
Accept personal financial responsibility for any charges not covered by their insurance.
Be respectful of health care professionals, staff, board members, other patients, visitors and CTHP property.
Compliance with protocols necessary for the prevention and mitigation of infectious diseases, including COVID-19.
Board Approved 12-22-2023 | Page updated 1/5/2024